Welcome to Netivo Technical Services. This page contains information and links for requesting Technical Support for current Netivo customers. If you are looking for answers to pre-sales technical questions, please contact our Sales Department.
How to reach Netivo™ Support Team
For urgent and non-urgent support requests, the fastest method to get action from Netivo Technical Services Team is to open a support ticket in the Service Management System at: https://sms.netivo.com/service .
Urgent Support Requests
If you are reporting a network outage or service down category urgency, and you are unable to access teh Service Management system click below.
Urgent Technical Support Email Form
Abuse Reporting
If you are someone reporting an abuse incident relating to Netivo's network, please use the link below to report the incident.
Abuse Report Email Form
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